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Alex's Skin Studio

Professional Services

POLICIES

IMPORTANT

  • I operate by appointment only,so punctuality is essential for both you and other clients.
  • A deposit is required secure your appointment,following the completion of services,the deposit will be applied to the remaining balance. 

PLEASE BE AWARE OF THE FOLLOWING POLICIES

  • Once an appointment is booked,cancelations are not permitted; only rescheduling is allowed .
  • Appointments must be scheduled through the website any rescheduling can be managed via your email confirmation.

I do not personally  oversee scheduling,rescheduling or cancellations.

  • Appointments may be rescheduled without charge if the is done more than 24 hours in advance.
  • Attempts to reschedule within 24 hours of the appointment time will not be permitted by the system.
  • Deposits are non-refundable and not transferable.

Arriving late for facial services may result in a reduced service duration. Late arrival for waxing services may compromise the completeness of the service.

By scheduling an appointment you acknowledge and agree to these policies and accept responsibility for adhering to them.

Business Hours & Communication Policy

Thank you for choosing Alex’s Skin Studio. To ensure the highest quality of service and a peaceful environment for all my clients, please take a moment to review my communication policy:

Business Hours:

  • Tuesday – Friday: 9:00 AM – 6:00 PM
  • Saturday – Monday: Closed (Observing personal and rest days)

Client Care Commitment: While I am in session with a client, I am fully dedicated to providing them with my undivided attention. Consequently, I do not answer calls or messages during service hours. I make every effort to review and respond to inquiries in between appointments as time permits.

Off-Day Inquiries: Please note that I do not respond to calls or messages during my days off (Saturday through Monday). All inquiries received during this time will be addressed promptly on the next business day.

Your patience and understanding allow me to maintain the professional standard of care that you deserve. I look forward to seeing you soon!


Agreement of Terms

Please note that completing your booking constitutes a formal acceptance of our studio’s policies. These terms are designed to ensure the excellence of your treatment and the professional standard of our services.

Thank you for trusting us with your care. We look forward to your visit.

Policies Regarding Minors and Accompanying Adults

For safety reasons and to maintain a relaxed and professional atmosphere, infants (babies) are not permitted during your appointment. Additionally, minors must be under the constant supervision of a responsible adult at all times while the person who made the appointment receives their service. It is essential that the minor have a supervisor who will be responsible for them throughout the entire duration of the procedure.

Validity of Supplementary Communications

Please be advised that any official communication that expands upon or clarifies the terms and conditions of our services—whether sent via email or posted on our official social media accounts (Facebook and Instagram)—is considered binding. These communications supplement the policies set forth on this website and form an integral part of the service agreement at the time you schedule your appointment.